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You further agree and warrant that you shall not submit any content:
You agree to indemnify and hold Thomas Cook (and its officers, directors, agents, subsidiaries, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, including reasonable legal costs, arising out of your breach of any of the representations and warranties you have given above or arising out of your acting unlawfully or against the rights of any third party.
For any content that you submit, you grant Thomas Cook a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
By submitting your email address in connection with your rating and review, you agree that Thomas Cook and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
Complaints and Feedback
Thomas Cook will not enter into correspondence regarding a customer rating or review submitted through the CRR Service and will not respond directly to any review you have made. If you wish to make a complaint or require a reply to any holiday related matter, please write to or e-mail Thomas Cook at the address below:
The Thomas Cook Business Park